The present document is part of a TS-family covering the 3rd Generation Partnership Project; Technical Specification Group Services and System Aspects; Telecommunication management, as identified below:
TS 28.307:
Management of Quality of Experience (QoE) measurement collection Integration Reference Point (IRP); Requirements
TS 28.308:
Management of Quality of Experience (QoE) measurement collection Integration Reference Point (IRP); Information Service (IS)
TS 28.309:
Management of Quality of Experience (QoE) measurement collection Integration Reference Point (IRP); Solution Set (SS) definitions
One main motivation of mobile network evolution is to improve the user experience why the evaluation at the UE side is vital to network operators, especially when the operators provide some real-time services which require for example high date rate and low latency like streaming services (typically video services).
Quality of Experience (QoE) information collection provides detailed information at session level on a number of UEs.
The operator can initiate logging of QoE information of an end user service. The collected information (specified in Reference
TS 26.247) cannot be deduced from performance measurements in the mobile network.
The QoE information is information collected by the end user application in the UE.
The collected QoE information is collected by the management system (e.g. an Operations System (OS) in TMN terminology) for analysis and/or KPI calculations.